$99 per month. The first thought that comes to mind seeing this price is, “What features can I get in this repair business software?”
For repair stores that have to decide where to invest their money, the question moves beyond just what’s included.
Here is a detailed breakdown of what you get if you choose RepairDesk to run your repair stores.
A Quick Overview of RepairDesk’s Essential Plan
RepairDesk’s Essential plan costs $99 per store per month and gives five users access to unlimited repair tickets, an all-in-one repair POS, parts inventory tracking, customer history, full-stack reports, and over 40 integrations that can help repair store owners run their stores efficiently.
The 6 Things You Are Actually Paying For
1. A Full Repair Ticket Management System
RepairDesk assigns a ticket to every job that comes into your store. It logs the customer’s details, the device model, and the reported fault, and assigns it to the technician. Following that, using its software for managing repair tickets, it tracks the repair at every workflow stage with timestamps and sends an automated email or SMS to the customer at each step.
2. Inventory Management with Automatic Parts Deduction
Whenever a technician uses parts during a repair, RepairDesk automatically deducts them from inventory. The repair business software fires a low-stock alert when the quantity falls below the threshold and generates a purchase order to the assigned supplier with just one click. You can use QuickBooks and Xero and be free from ever using spreadsheets or manual inventory counts again.
3. A POS Tailored for Repair Shops
RepairDesk deals in over 14 industry verticals, including cell phone, computer, small engine, drone repair, and several others. Its diverse POS system supports your store’s workflow. The POS accepts cash, cards, split, and partial payments from the same checkout screen; generates an itemized invoice linked to the repair ticket; and records every payment detail. The repair center software also collects customer deposits before a repair begins and automatically sends payment reminders, thus reducing manual invoicing errors.
4. Customer Management and Repair History
In RepairDesk, every customer’s record is properly maintained. Each repair is logged against the device, including the parts used, cost, and time taken for the repair. Even if your customer returns after months, your team knows exactly what was done on the device without having to dig through paperwork.
5. Reporting that Shows You What’s Actually Happening
RepairDesk generates performance and revenue reports by technician, sales reports, and parts cost reports by SKU, giving the shop owner data to identify sales patterns in their store and which jobs generate more sales or consume more cash. The report dashboard is included in the plan without any additional cost.
6. 40+ Integrations
For $99 per month, you have access to over 40+ integrations, including QuickBooks, Xero, Square, PayPal, Stripe, Mailchimp, and several others.
Is $99/Month Really Worth Paying for Business Repair Software?
To put it shortly, yes.
But is it pricier than using spreadsheets? Also yes.
However, using outdated methods costs you a thousand times more in repair jobs, over-ordered parts, customer dissatisfaction, and wasted technician time.
Here’s a simple breakdown. $99 is approximately $3.30 per user per day. If choosing RepairDesk saves a technician an hour of mundane manual tasks every day, or if it prevents mid-repair stockouts, then you are already getting more value than you’ve invested, and that’s a win-win!
Final Thoughts
Repair shop owners who have switched from other software describe RepairDesk as comprehensive repair business software that manages their stores’ day-to-day tasks. Users cite the inventory management module and repair tickets as the best combination to save time in their repair stores. It not only makes your store more productive but also helps it remain organized.
FAQs
1. Is there any discount on the RepairDesk plan?
Yes. If you choose the annual plan, you’ll get a 20% discount on every monthly installment, reducing the cost of the Essential plan to $79/month.
2. Will I have to start over if I move from another software to RepairDesk?
Absolutely not. We offer free data migration with all of our plans, so you can start with your personal workflow. All we need are 7 days before your store goes live again!
3. Can I try RepairDesk for free before choosing it?
Currently, we don’t offer free trials. However, you can schedule a live demo with one of our team members to familiarize yourself with our software.
4. What features are not included in the Essential plan?
The Essential plan doesn’t support multistore management or workflows and has a limited number of users. For more information, please read here.
