After you have had your shop at the best of your sales, you might think to shift on a phone repair tracking software rather than doing tracking task yourself. It is awesome to think in that way because a repair tracking software saves you from a lot of hassle plus this proves to be an extra edge for your customers. But the major issue every shop owner faces is how to select the best software for mobile repairing shop? Here are some of the tips that might come handy when you are in search of a repair tracking software.
- Prepare a checklist– Make a priority list of features you want your cell phone repair tracking software to have. Keep the highly prioritized features on the top and less prioritized at the end. This list will help you to know exactly what you are looking for.
- Ask for advises– Knock some of the doors of your cell phone repair shop owner friends. Ask them what they think about your list and how they think software best suits that list. If lucky, you can get a list of good software as well.
- Look out of your shop– Take a step out of your world and see what people are using and what is trending? Look into those software as well you might get the software that fits exactly your needs.
- Keep your customers happy– Customers are the basic building block of any business. Focus of every business is to make their customers happy by offering them offers and keep them updated. The most common ways used are emails, brochures and calls. A good repair tracking software automates your customer communications to make their and your experience worth it
- Time is Money– In any business you name, time is the key to success. Efficient repair tracking software lets you save a big chunk of your time everyday by automating a lot of your daily tasks. It does inventory management, customer communication, searching in database and automates many processes of your shop. It allows you to save and spend your precious time in making more money.
- Not a part but whole– In view of many cell phone repair shop owners, a repair tracking software is just a part in their world that is independent of everything else. But in reality it connects everything well. The inventory is checked for items which are then used in repair and making tickets which in turn becomes a part of invoices. The right repair tracking software will take care of your shop more like a POS.
- Let it be intelligent– No one has much time to do all the things on their own rather than they need intelligent software around which can make their life a bit easy and save them some time. A smart repair tracking software will analyze the data and will assist you in taking big decisions as well.
- Is it user-friendly? To be able to run the software and get the best out of it one needs to feel at home with it. Get the trial version of the software you are interested in and see if you can get your hands on it. Good software is smart yet easy to understand!
- Can it compartmentalize itself? An organization is never run by a single person rather than with a team of smart people. Check for a software that will allow you to make roles, assign works and set deadline so you can make sure it tasks are completed on time.
- Is it elastic? Companies with aims never stop at a point they keep growing and getting better. Choose software that will be ready to grow with your growing business and can adjust with up-going needs of your business as well. To make it sure check there are no limits set for categories, repair tickets, inventory items and number of employees it supports.
- Peek in your wallet– Check for the price of the software you are going to buy. Make sure you don’t exceed the limit you can afford. Do make sure if there are any hidden charges that company will tell you to pay and ask for how paying that money will benefit you.
- Helping services– Buy software from a company that will always be there to help you with the software. Some companies offer some weeks of help in the beginning whereas others offer you lifetime help so, you can expand and become better. Go for a company that will always be on your doorstep when you need assistance.
Above mentioned points follow the exact path an owner takes to buy a repair tracking software for his shop. Jot them down and make sure to follow them. If you want to have a software that will be super smart, efficient, tick marks all the above check boxes and is light on pocket too then make sure you give a try to RepairDesk. It is always on the list of best POS software for cell phone repair shops.
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