It’s not unusual to find very outdated technology at some retail stores, simply because if it’s not broken, why fix it? This has left many businesses asking the question: when is the right time to upgrade the business technology in your cellphone repair shop?
Managing technology and taking advantage of the opportunities it provides, can be daunting particularly for small-business owners who lack an extensive budget and a dedicated IT department. But after all, when looking around, achieving success in this technology-dominant era is far more complicated with a huge pile of files and a single person on a desk.
You now have to understand how to take advantage of an IT infrastructure, including a robust network, to compete more effectively. Upgrading your software or technology at a cellphone repair store has benefits that could be the secret to propelling the business higher. To help you gain a better understanding of the importance of updating your software, we’ve highlighted 5 vital benefits you may be overlooking. Read on to find out exactly why upgrading your systems to new technology is important;
Increased Security
Not only are security risks a prominent danger of older technology, outdated equipment, and servers can cause severe data corruption or loss, and are prone to crashes, costing a business both time and money for restoration. There have been a lot of phishing attacks over the years as scammers, that continue hacking into company databases. Upgrading your business technology helps in ensuring that data is secure. Also, there are different ways you can backup data, for example, through cloud computing or local data backups such as in hard drives, local area network storage and such.
Speedy Business Activities
One of the basic things that are apparent during a business upgrade is that it helps to improve productivity. How? Let’s say, for example; you invested in new desktops with the latest software versions, the rate at which they download and upload files will be incomparable to the old ones. This saves time and improves productivity.
It can be quite disappointing when you need to print out some important documents, but your printer takes forever to do so. That is time wasted which you could have done some other task geared towards achieving the business’s objectives.
Better Customer Engagement
Another benefit of upgrading technology at your repair shop is that you can stand out in your customer service. Use an all-in-one POS software to give your employees easy, automatic access (when needed) to customer information. This, in turn, increases customer satisfaction because they now have to wait less time to have their problem solved. Over 60% of the owners admit that they aren’t utilizing available data to its full potential. CRM can change that. For your ease, RepairDesk provides a complete CRM solution to you, from customers management to automatic email campaigns, it has everything that’ll increase your productivity, with the added bonus of happier customers.
More Functionality & Flexibility
Using outdated systems and software can create frustration amongst staff and limit their daily productivity while preventing the flexibility that modern workplaces require. If you continue to stick to the old-fashioned methods to operate daily routine tasks, you’ll be left far behind in your business race.
And when you already belong to a cellphone repair industry, you are well aware of the latest versions and new advancements in the mobile repair industry. Keeping your systems up-to-date will help you fit in with the newest payment integrations and other third-party software.
Cost Minimization
Sometimes, as a business, you may find that some of the things that cost you money are your old systems. Although updating technology systems can have a high initial cost, but the costs of maintaining legacy systems may become more than replacing them.
It is crucial to understand how much an infrastructure renovation could save you in the long run, producing increased profits for your business. Analyze everything that hinders you from making more profits and see if there is anything you can change. The change could be expensive but be beneficial in the long run.
RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of the best POS software for cellphone repair stores and see it for yourself!
