Most cell phone repair shops start off catering to a certain niche. Their focus is to work on devices of a certain brand or type, and then slowly branch out to others. However, most cell phone repair stores choose to only remain in the cell phone domain, despite having the expertise to branch out into repairing other devices like computers and such. This article will help you break out of your niche and expand your business to repair other devices, bringing in more revenue and success.
Choose Your Direction
The first and most important thing to decide is which direction to head into where you are. Repairing cell phones can branch out in many different directions, and it’s usually a good idea to expand into something that is similar in nature so that the transition can be much smoother. Going into repairing smartwatches and ultimately legacy watches can be a good idea.
A much more lucrative trajectory to consider is a laptop and computer repair, since they are just as popular as cell phone repairs, are closely related in terms of procedures, and they do bring in good money. Plus, there’s a lot of variety, just like cell phones, which means that there are more opportunities to score repairs. Computer repairs are generally preferable since it is a very involved space, with a lot more people who are well-versed in how to operate on the repairs. It also doesn’t hurt that most computer repair parts are easily sourced from places like Amazon, Newegg, and eBay.
Learn the Tricks of the Trade
Once you’ve settled on going for your desired vertical, the next thing would be to get the adequate training for it. Just like cell phone repairs, computer repairing also has a certification, which can help your case immensely. Not only will you be more knowledgeable on how to perform repairs on different types of systems, but you will also be able to bring a degree of authority and authenticity to your repairs, not to mention being able to profit heftily from your investment.
Plenty of colleges offer associate degrees to help you service computers, with the topics covering basic electronics, digital logic, operating systems, networking, and working with applications. Being enrolled in a degree program brings a lot of benefit to your skillset, and is a worthwhile investment. For certifications, you can always follow through with online courses offered by services like Udemy and Coursera. This will give you more specialization in repairing computers of certain brands or types, which you can capitalize on when setting your pricing and advertising your new business vertical.
Get the Right Tools
Gaining the necessary tools that support your new vertical is just as important as acquiring knowledge and training. While cell phone repairing and computer repairing have plenty in common, there are certain tools both physical and digital that will be required for your job. Having the right kind of connectors, thermal paste and screwdrivers, for instance, would do you well, as will getting disk recovery and antivirus software. The right kind of POS and repair management software would also make life a lot easier, such as RepairDesk.
Keeping a lead on your repairs helps a lot, and RepairDesk gives you just that with its helpful features. From tracking inventory to issuing tickets, creating repair bundles and more, the software helps with keeping you on top of all your repair jobs like no other.
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