Customers are the goldmine that keeps any business running. While most of the businesses thrive every single day to keep their customers keep buying from them, repair industry does the same. There are many techniques repair shops opt for which ranges from follow up emails to spending a lot of dollars on advertising.
If you using RepairDesk POS & CRM in your cell phone repair shop, we are glad to announce that you don’t need external sources anymore to keep your customers walking back to you. RepairDesk does more than just being a POS software. Here are the few ways you can keep your customers attached to you:
Follow-Up Emails:
You can make use of RepairDesk marketing automation to follow-up on your clients. You are free to set a limit of two weeks to a month to send emails to your customers. Mention discount offers and introduce new services and products in these emails as well. To save your precious time there are always some email templates which you can edit if you like. To know how you can send follow-up emails read this.
Custom Campaigns:
You can stay in touch with your customers and make them happier with custom designed campaigns. You can send emails to you existing or loyal customers offering them discount, showing gratitude or you can even suggest them a list of products or services you think they might like. It keeps your customers feel cared off and they keep visiting your shop more often.
Customized Emails and SMS Alerts:
You can make your business look even more efficient by sending customized emails and SMS alerts to your customers. In the busy routine people don’t get much time so you need to work faster. Now, your customers won’t have to call you to know the status of your repair. You can either select from the templates to save your time or edit those templates to have a better impression on clients.
So, RepairDesk is not merely a POS software but it manages your customer retention aspect of business as well. If you are already a RepairDesk user then congratulations because you have hit a jackpot! But if you are still not sure, then what is stopping you? Join RepairDesk today to keep your loyal customers keep walking in your store.
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