Hey, fellow repair shop owners!
Welcome to the 4th installment of our series on making more money at your repair shop.
The phone repair business is not just about offering great repair services. You also need to make strong relationships with customers for steady growth. You need some strategy to increase repeat business of your shop – Gift cards and Loyalty programs.
Gift cards are a great way to make more money at your repair shop. You can offer to your customers on events like birthdays, and holidays. Whenever someone buys a gift card, you generate revenue. RepairDesk gift cards are a powerful marketing tool. The customers can redeem or gift these cards to their friends and family members.
Loyalty programs are also a great way to reward your customers. You can increase profits by up to 95% by increasing customer retention rates by 5%. Isn’t that great?
With the RepairDesk loyalty program, you can offer points against every repair or accessory purchased. The customers can redeem the points for future purchases.
But you need careful planning. For that, you must
Design an Attractive Loyalty Program
Keep it simple and rewarding. Let your customers know about it. Don’t forget to ensure they understand how to earn and redeem points. You can promote it through social media and email campaigns.
Offer Gift Cards
For best results, promote them during the holiday season, and display the prominently on your website, social media channels, etc.
With RepairDesk, managing these programs is effortless. Its marketing automation tool allows you to promote gift cards and loyalty programs through targeted email and SMS campaigns. You can also send reminders about available rewards.
Thus, by incorporating loyalty programs and gift cards, you can enhance footfall at your repair shop and boost repeat business. Start leveraging these strategies today and watch your repair shop flourish!
