Hey, fellow repair shop owners!
Welcome to the 4th installment of our series on making more money at your repair shop.
The phone repair business is not just about offering great repair services. You also need to make strong relationships with customers for steady growth. You need some strategy to increase repeat business of your shop – Gift cards and Loyalty programs.
Gift cards are a great way to earn money. They are perfect for holidays or events like birthdays. Whenever someone buys a gift card, you generate revenue. RepairDesk gift cards are a powerful marketing tool. Your customers can easily redeem these cards or gift them to their loved ones.
Loyalty programs also count as some of the best ways to reward your customers. Studies say that you can increase profits by up to 95% by increasing customer retention rates by 5%. Isn’t that great?
With the RepairDesk loyalty program, you can offer points for every repair or accessory your customers purchase from your shop. They can redeem the points for future purchases, making them feel valued. At the same time, it will incentivize them to return.
But you need careful planning. For that, you must
- Design an Attractive Loyalty Program: Keep it simple and rewarding. Let your customers know about it. Don’t forget to ensure they understand how to earn and redeem points. Promoting it through social media and email campaigns will be worth it.
- Offer Gift Cards: Display them prominently on your website, social media channels, and at your checkout counter. For best results, promote them during the holiday season, such as Christmas, Easter, and special occasions.
With RepairDesk, managing these programs is effortless. Its marketing automation tool allows you to promote gift cards and loyalty programs through targeted email and SMS campaigns. You can also send reminders about available rewards.
Thus, by incorporating loyalty programs and gift cards, you can enhance footfall at your repair shop and boost repeat business. Start leveraging these strategies today and watch your repair shop flourish!
