Phone Repair Pricing: What to Charge without Losing Customers  

Setting the right pricing for phone repairs can be tricky. Charge too much, and customers might leave. Charge too little, and you may struggle to stay profitable. With the rise of newer smartphone models, parts are more expensive, technology is more advanced, and technicians require more expertise. 

Let’s dive in and discuss how to set competitive phone repair pricing without driving customers away.

Screen Repairs

Screen repairs/replacements are among the most common phone repairs. The cost varies depending on the phone model and screen type. Here’s what you should charge for newer devices:

• iPhone 16/16 Plus/16 Pro/16 Pro Max: $280 – $400
• iPhone 15/Plus/15 Pro/15 Pro Max: $180 – $350
• Samsung Galaxy S25/S25 Plus/S25 Ultra: $200 – $300
• Samsung Galaxy S24/S24 Plus/S24 Fe/S24 Ultra: $170 – $270
• Google Pixel 9/9Pro/9Pro XL: $180 – $250
• Google Pixel 8a/8/8Pro: $150 – $225

You likely repair phones manufactured by other brands like Vivo, Xiaomi, Oppo, Nokia, and LG at your shop as well. Make sure your pricing covers parts, labor, and a reasonable profit margin. In addition, remember that high-end OLED screens are costly, so you need to charge accordingly.

Along with that, if you want to boost your customer base and win their trust, always source the parts from top cell phone repair parts suppliers. Only then can you offer warranties on repairs and have peace of mind that your customers are getting nothing but the best.   

Battery Replacements

Battery replacements are a frequent request at repair shops. Usually, a phone’s battery lasts for 2 to 3 years, making battery replacements a profitable and necessary service. However, newer phone models have non-removable batteries, and users can’t get them off on their own, making professional replacement essential. Here’s what you can charge:

• iPhone 16 series: $100 – $150
• iPhone 15 series: $80 – $130
• Samsung Galaxy S25 series: $70 – $110
• Samsung Galaxy S24 series: $70 – $110
•   Google Pixel 8 and 9 series: $55 – $110

Please note that battery costs vary as well, but a fair markup ensures a steady profit while keeping services affordable. Furthermore, you need to ensure you have batteries for all the popular smartphones people use in your locality. Use RepairDesk inventory management software as it will send you notification alerts whenever you are running short on inventory. This way, you will never lose a sales opportunity due to a shortage of stock.

Data Recovery and Software Troubleshooting

Smartphones have become a part of our daily lives in this lightning-fast technological world. No matter how well-designed these gadgets are, issues can still arise. Among them, software issues and lost data are the most common ones that require expertise and specialized tools. Since many repair shops don’t offer these services, you can capitalize on this opportunity. 

For that, you also need to train your repair technicians and ask them to boost their skills and expertise in diagnosing and fixing software issues on smartphones. When they are trained enough, you can charge anywhere between $50 to $200, depending on how complex the job is and how much time it takes.

Also, since these services require advanced skills, a higher price point is justified. As customers direly need their data back, they would pay even a premium price for that as well, helping you generate a decent profit.

Charging Port and Water Damage Repairs

Charging port and water damage repairs are common and require precise repair techniques. You can charge anywhere between $35 and $75 for charging ports (depending on the phone’s model). 

For water damage repairs, you can charge 

• Water damage repair: Up to $120
• Motherboard repair (severe water damage): Up to $400

However, avoid overcharging, as greed can drive customers away.

Using repair shop software can be extremely helpful in this regard. With that, you can send quotes and estimates to your customers. If they agree on the price, you can easily turn those estimates into invoices, saving you time and hassle.

Camera Repairs

Many customers upgrade their phones for better cameras. That’s why camera repairs are a great opportunity. Customers want better photos, high-quality video, and more storage. Some even believe that their iPhone and Android phones can take better photos than a DSLR. So, most of them willingly pay you even more if you efficiently fix the cameras.

However, newer phone model cameras are complex, and replacing them requires expertise. Here’s what you should charge to fix them:

• iPhone 15 and 16 series: $150 -$400
• Samsung Galaxy S24 series: $120 – $200

Ensure your pricing accounts for part costs and the complexity of modern camera systems.

What Else Do You Need to Know about Phone Repair Pricing?

Cell phone repair business owners can easily make up to 50% profit by offering these repair services. However, it can vary for your business depending on your customer base, the location of your repair lab, and the average hourly wages of your technicians. But you always need to ensure that you never compromise on quality and customer service. Only then can you enhance your repeat customers and sales.

Final Words

Pricing your phone repair services correctly ensures profitability while keeping your customers satisfied. With newer phones, repair costs have increased, and so should your pricing. Consider labor, parts, and market demand when setting prices. Streamline your repair shop using an automation tool like RepairDesk. Its Google reviews automation tool will help you get more positive reviews from your customers and the reporting feature will let you chart your repair shop’s growth. 

Smart pricing and efficient management will set your repair shop up for long-term success.