Repair Pros!
These days, you might have experienced that customers visiting your shop are mostly iPhone users. They walk into your shop with an old iPhone in one hand and a brand new in the other, asking for a service which is: can you transfer my data? So, how often does this happen, and how much should you charge for it?
Studies tell us that on average, almost 45% of all American iPhone users buy a new iPhone within 2 years. Also, the iPhone is owned by 134 million US citizens, making it the most common smartphone in the country. This means that millions of people need to transfer their data every year and look for repair shops like yours.
However, iPhone data transfer can be a delicate task at times. Customers want all their pictures, applications, documents, contacts, and memories safely moved to their new device without much hassle. For you, it can be an add on service that you can offer to customers for a better experience. For which, you can charge accordingly.
So, how do you determine the price?
On average, transferring data from iPhone to iPhone takes roughly 45 minutes to 1 hour. And at repair shops, on average, a phone repairman makes 30$ per hour. But it varies from location, time required to transfer data. So, you can charge between 40$ to 80$ for this service. Don’t be afraid to charge what the service is worth because you are offering something a lot of customers can’t easily do themselves.
To ensure you price your phone repair services competitively without undermining profit, you need to
- Understand your market and watchout what do other repair shop owners charge for the same service
- Factor in the time and effort put into. If it takes more time, or involves troubleshooting, adjust the price accordingly
Lastly, don’t forget to use RepairDesk to streamline all the ongoing operations at your repair shop. The cell phone repair shop software will help you manage repair ticket, track your employees’ performance, and sales, you ensure you never miss a step.
Happy repairing, and make sure you’re charging what you are worth!
