If you’re reading this, we can safely assume that are you’re looking to increase sales using your computer repair POS software. There can be two things in this scenario; you’re either experiencing a sales slump or things are going really great with sales and you want it to last longer.
Whatever may be the case, sales are important to computer repair stores and our POS software is designed keeping that in due consideration. This is why, in order to help you boost sales, we are sharing the sales-boosting pointers we had in mind while developing the features of RepairDesk POS. So, without further ado, let’s get right into them.
Manage Employee Productivity Through Computer Repair POS Software
Repair shops can increase sales if they have productive employees working hard to attend more customers. This is why you need to manage their time and calculate the time they give to each customer or repair job. The more productive your employee is, the more customers they can cater to and this gets you more sales.
You also need to hire smart people. RepairDesk is an easy to use POS software for computer repair shops, but a smart employee will be able to use it to its maximum potential. He/she would use it to streamline tasks to make time for attending more customers. Such employees, if motivated, will go the extra mile to increase your customer base through the marketing modules of RepairDesk POS.
Run Reports for Making Smart Sales Targets
One of the major elements to increasing your revenue is setting smart sales targets. These targets should be based on proper research and studies. You need to make sure that the right sales goals are established for your computer repair store. Although this task is challenging, it’s achievable.
The sales goals you set should be achievable. You don’t have to raise the bar too high. If your goals are being achieved 70% of the time, you won’t be risking demotivation among your staff. Also, if your goals are being achieved 90% of the time, they are too low and your staff isn’t pushing itself. On this basic principle, we have developed our reports section so you always have a bird’s eye view of your sales.
Use Corporate Social Responsibility Promotion
Add a human element to your business and let your customers know that you care. Customers love this. It will satisfy the inner self that they are doing good by using your products and services. You can run promotional campaigns from RepairDesk POS software. Use it to inform your customers about the good cause you are investing your time in.
Giving back to the world and can help you increase your sales as long as your customers are well informed. So, if you’re not engaged in Corporate Social Responsibility (CSR), we recommend that you find a good cause to support. You can donate a portion of your sales to charity or start a community project. Just do good to have good. Simple.
Don’t Let Your Customers Wait
If your customers have to wait at the check-out screen, it will kill your sales. Per a research study conducted by IRISYS, American customers, if made to wait more than eight minutes at the checkout line tend to leave the store without making a sale purchase. Interestingly, British shoppers have an even lower patience level and would walk out after just six minutes. You lose a sale with every customer that leaves your store. Never keep a customer waiting.
The right computer repair POS software will be able to diminish the wait duration. RepairDesk POS allows you to make repair tickets and invoices in just one minute. That’s when you are working slow. The software is intuitive and suggestive. So, you spend less time finding stuff and more time making customers happy.
Boost Customer Retention Through Computer Repair POS Software
Implement a loyalty program to do repeat business with your customers. Give them something to return to your store. Have them hooked by offering free stuff over time. And you can do it all using a computer repair store POS software.
If you want to boost customer retention and increase your customer base at the same time, introduce Gift Cards. Gift Cards are transferable. This means that your customers can share them with their loved ones so they can do business with you. It boosts your customer retention and also makes new customers for you. The best part is, Gift cards come with an expiry date. Once it expires, you get to keep the card’s worth.
Store Credits are an extra mode of payment that is unique to your store. You can give store credits against refunds and trade-ins. If your computer repair store POS software can make store credits, it will mean increased sales for you. Your customers will be able to pay you even when they are out of cash if they have store credits.
These were the pointers you can work on to boost your sales using POS software for computer repair stores. We hope they are as useful to you as they were for us. Cheers.