Whether you are running a small business or a huge enterprise, your plate is always full of ongoing assignments, unfinished tasks, and unmanaged operations. You cannot manually cater to all your store’s needs, especially with technology taking over the industrial trends. Repair shop software for cell phones is no exception. Every six months a new upgrade is announced or a new model is launched. This means that cell phones keep on evolving and so does their repair process. And the repair business’ POS!
It means you require modern equipment to fix them and smart tools to manage your store operations. Since devices are getting smarter and faster by the day, users expect their repairs to be instant. the size of your clientele, hence, is a function of the effective efficiency with which you serve your customers.
The catch here is that bringing effective efficiency to your business is not possible with your traditional method of running a repair store. You need a system that can streamline your repair processes by eliminating delay factors like manual customer data filing, inventory management, clumsy customer communication, etc.
Moving Down the Memory Lane ….
Nobody expected smartphone repair businesses to survive the pandemic, let alone build a ~ $200 Billion market. But they did. All thanks to the spirit of not giving up and adopting new measures to optimize the business: namely, cell phone repair shop software. Repair store owners shifted their store functions to this software, and using its exceptional features of online appointments and payments, etc., they emerged out of the pandemic like victorious warriors. Therefore choose a system that not only keeps you afloat but high-functioning in case of any intransitive event.
So which Point of Sales System can be your handy andy for the coming years?
Well, we are sure that you are not unaware of the wonders of RepairDesk POS. It is an epic adoption of your conventional repair store in the form of software. When the businesses were crashing, and bills were piling up quickly, RepairDesk provided extraordinary services to the owners who revamped their businesses from repair to retail to get through the crisis. It provided marketing opportunities, alternative payment methods, and whatnot.
Hence these crises have changed the way of running a repair business completely, so it’s important to adopt new ways in 2023. The following features will show you exactly why you should switch to RepairDesk POS before entering the new year.
Provides Data Analytics on Business Performance
Mapping business progress or regress is absolutely crucial for future forecasting. RepairDesk POS Reporting provides real insights into your store’s health, allowing you to make better decisions and improve your processes.
How does it do that?
It generates all kinds of reports like inventory, reconciliation, sales, expense reports, etc., and sends them directly to your email, where you can analyze them whenever, wherever. Based on these stats, you can decide the number of items to be ordered for the next inventory batch, employees’ bonuses, and top-rated products. It will basically shape your entire business strategy. So keep your business up-to-date with the RepairDesk POS reporting feature.
RepairDesk is the perfect Invoicing and Billing software to monitor your financial stability and satisfy customers. It allows you to send invoices directly to the customers, saving you the hassle of printing receipts. Nowadays, customers do not prefer paying in cash; we provide different online payment methods to facilitate your customers.
In addition to that, you can spread the word about your shop quite easily because we provide you with marketing tools like automated emails, texts, etc. Therefore, you can increase your shop’s profitability by having just one software in hand. Another exceptional thing about our software is that it is open to different integrations. It has already integrated with eCommerce, Payment, Accounting, Marketing tools, etc., but you can integrate any other software that you require.
Increases Customer Satisfaction
Acquiring new customers is less expensive as compared to retaining old ones because repeat business can give you more benefits.
One of the best ways of doing this is to follow up with your customers. Here’s what you can do:
- Send them promotional messages and emails periodically
- Retarget your old customers by sending them special discounts
- Send your existing customers appointment reminders
RepairDesk allows you to set appointment widgets on your websites for customers to book online appointments. This saves both parties time as customers will show up only at their appointment and don’t have to wait. It increases customer satisfaction, and they become your loyal clients.
Spares You Time for Growth
What’s the most time-consuming task at your cell phone repair store? It’s ticket management. You spend a hefty amount of time filling in the customer’s data and assigning repairs to the technicians. And it is prone to errors and lack of communication.
RepairDesk POS has solved this problem by allowing you to instantly fill in customers’ data and save it for future use, along with their purchase history. You can assign tasks directly to the technicians during ticket generation, which will notify them automatically. With all the managerial tasks automated, you and your team will have enough time to focus on repairs and grow the business.
With RepairDesk POS Inventory Management System, say goodbye to stock-out situations and stay on top of your inventory. You can check the requirement for the repair part and order it instantly when an order comes in. It tracks items from entering to leaving a warehouse. That’s why it gives you alerts whenever an item reaches its reorder point.
Moreover, it eliminates your inventory leakage by checking inventory levels and identifying issues like theft, administrative errors, or vendor fraud. With the new bulk scan feature, RepairDesk ensures that your physical and accounting stock are aligned in a single scan, so you are free from the inconvenience of inventory counting after every order.
RepairDesk POS is the complete repair industry ecosystem. Don’t you believe it? Try it yourself, as we offer a 14-day free trial without any credit card.