Monthly Update Notes – June 2022

We’ve considered that while our product teams are busy at the wheel, we could keep our readers more involved and better informed with the progress through a monthly, Update Notes post.

So today we’re out with the post documenting the updates we introduced at RepairDesk Classic (earlier known as RepairDesk 1.0) in June 2022.

• RepairDesk 1.0 is now RepairDesk Classic.
• Hassle-free gratuity refund:
  • Refund of gratuity is now possible with RepairDesk Payments. It all takes place within your Payment History tab.
• Automatic status change of open repair tickets:
  • There is an automated status change of any open repair ticket to “customer reply” whenever you receive a mail/SMS from the customer regarding that ticket.

• PhonePro updates:
  • Learn more in our blogpost here.

Meanwhile, if you’re not already a part of RepairDesk User Group at Facebook, you must change that! 
Ask questions, share feedback, and post suggestions. We’re listening …