If your repair shop has been using QuickBooks Point of Sale software, chances are that you’ve already heard the news.
While it may be upsetting at first, let’s not take it as bad news. In fact, this is a great opportunity to shift your business operations to a better, far more user-friendly alternative.
Intuit has recently announced that QuickBooks Desktop Point-of-Sale 19.0 will be sunsetted by October 3, 2023.
But before we jump into the details of the number one repair shop POS software, let’s shed some light on QuickBooks Desktop POS.
Saying Goodbye to QuickBooks
QuickBooks Point of Sale was introduced more than two decades ago and has helped many retail businesses manage payments and business operations efficiently. That said, when it comes to new features and software maintenance, the backend framework of QuickBooks POS software is quite complex making scalability and growth an issue.
As per the latest developments, the 19.0 version of the renowned POS is being shelved with no future versions in the works. Not only that, if you continue using QB-POS, it’s clear that your business may face even bigger challenges down the road as the services connected with QuickBooks desktop POS will also be discontinued in October this year. These include:
- QuickBooks POS Payments
- Gift Card Service
- Mobile Sync
- Store Exchange
- Support Plans including Live Support (phone, email, chat)
- Vendor Lookup Service
Intuit has officially notified its existing customers of this decision, which means the majority of its customers are now looking for an alternative to accept payments, manage inventory, track employee performance, and more.
What are my options?
Depending on the industry in which you operate and the type of business, you can explore many reliable Point of Sale solutions. The most important factors to consider when choosing a POS software includes a rich feature set to match the needs of your business, its flexibility, customizability, ease of use, accessibility with a preference for cloud-based hosting, and a responsive, friendly customer support available throughout your hours of operation.
You are welcome to sign up for trials and see demos for the many Point of Sale solutions available in the market to determine what works best for your business. However, to save you time and help you find the best alternative, let’s do a fun exercise:
- Do you operate in any of the following industries?
- Cellphones
- Computers
- Tablets
- Consoles
- Drones
- Watches
- Jewelry
- Personal Accessories
- Home Electronics
- Power Tools
- Generic
- Your Business Model is
- Retail
- Repair
- Both
- What is your service model?
- Walk-in
- Mail-in
- Trade-in & Refurbishment
- Warranty & Claims
- Manufacturer
If you have selected any one of the options in each of the questions above, especially the repair category, we have just the alternative you need to replace your Quickbooks POS.
Hello, RepairDesk!
Let us introduce you to RepairDesk – #1 Cloud-based Point of Sale Repair Shop Software to manage and grow your Repair Business
When it comes to running smooth shop operations and accelerating the growth of your repair business, RepairDesk not only comes as an alternative to QuickBooks but surpasses it by offering a complete ecosystem.
Why RepairDesk Point of Sale Software?
Core Features
RepairDesk comes with a rich set of features that includes job tracking and management, a ticketing system, Customer Facing display and Self-check-in, invoicing and quick check-outs, inventory management, email, and SMS notification widgets, employee tracking and business reports, payment integrations, eCommerce integrations, accounting integrations and an App Store that lets you connect your social channels to your POS, order inventory from partner suppliers, earn exclusive rewards and so much more.
Learn more about some super useful POS features here:
Check-in and Check-out
Seamless POS software that is fast, efficient, reliable, and tailor-made for your workflow. Reduce employee error and counter lines by collecting essential customer data through self-check-in. Use Customer Facing Display for customer convenience. Process customers faster. Save time. Save money.
Billing and Invoicing
Turn estimates into invoices with the click of a button and secure all payments by getting a digital signature on your store’s terms & conditions. Automate billing and create multiple invoices in one go with just one software. Save time and automate repeat payments by using Recurring Billing.
Inventory Management
Organize your inventory and keep track of your entire stock from order to sale. Use inventory labels to organize your stock and manage your inventory. Use a barcode reader to pull out items in your POS. Create purchase orders, transfer between stores, make adjustments, and perform inventory counts.
Integrated Suppliers
Never run out of stock for essential inventory items. Order parts, accessories, devices and everything else you need from partner suppliers and get the highest quality products at discounted prices all over the world. Get low stock intimations and automatically create PO and pull information using OrderSync App.
Communication
Connect with customers in your own personal way with customized email campaigns, templates, and SMS messages that get the message across through the best POS system for your business. Offer warranty claims, store credits, loyalty programs and options for refund.
Productivity Tools
Making the decision to shift to a new POS system in such a short time might be frustrating. But rest assured, RepairDesk has got you covered here as your fastest route to productivity.
Here are some productivity tools to enhance your shop operations:
Online Appointments
A module that can help you significantly increase customers and improve customer service. Allow customers to schedule appointments directly from your website, collect their information and send them automated email and SMS notifications about their appointments.
Customer Relationship Management
Manage and analyze customer data including their contact information, order history, purchasing patterns and payment records. Based on this data run marketing campaigns and offer loyalty points and rewards to your repeat customers.
Employee Management
Track employees’ clock-ins, clock-outs, job assignments, and much more. Assign distinctive roles to employees, actively track their progress, and oversee your employees’ performance so you can guide them better. Keep an eye on sales generated by each employee using the Reporting feature.
Business Reports
Get reports on the daily activities of your business in your inbox. View key information at a glance from charts and graphs that outline your growth. Learn what areas of your store are performing well and put your business on the path to success.
Multi-Store Management
Add multiple store locations or franchisees to accommodate your ever-growing business needs. Have a shared customer database. Transfer tickets and inventory. View multistore reports with a summary of repairs, unlocking, accessories, trade-in devices, and casual items of each store location.
Payments Options
Customers want to have flexibility when making payments. This includes payment on debit and credit cards, cash, PayPal, online portals, digital wallets, and more. Additionally, they love it when you can offer part payments and discounts. Repairdesk allows many payment options including a native widget – RepairDesk Payments– that offers unbeatable rates. RepairDesk not only accepts a maximum number of payment options but comes with the promise of no hidden fees.
Software Integrations
Given that you have been maintaining your accounts and eCommerce website with QuickBooks, you might be wondering whether you will be able to get similar tools with RepairDesk. Be at ease, as you will be welcomed with a wide array of integrations:
- Quickbooks
- Xero
- Square
- Stripe
- Shopify
- Woocommerce
- Shipstation
- And more …
Based on the idea that your business should get every functionality within a single POS system, RepairDesk constantly adds new integrations of all sorts. After all, growing your repair business in 2023 requires offering any and all functionalities that your customers may require. For this very reason, we leave no stone unturned.
Hardware Compatibility
For your store operations to keep running smoothly, RepairDesk wants to ensure that you have all the right hardware. If you’re getting new hardware including a barcode scanner, a thermal or receipt printer, a cash drawer or a CFD, choose from a list of our recommended hardware to get going and stay going with zero downtime. The onboarding team can give you assistance with the same.
Switching from QuickBooks POS to RepairDesk POS
Given that you will be switching from a POS that you’re already used to, you’ll naturally face some downtime. You can determine the best time for your business to stop using QuickBooks POS and start using RepairDesk – but we recommend sooner is better.
What are the benefits of migrating to RepairDesk POS?
As a repair business, you will get features designed specifically for your industry. While the cloud-based POS provides maximum data security, you will be able to use innovative customer-centric functionality to increase satisfaction and grow your business to new verticals.
Here’s how RepairDesk can help make the transition as smooth as possible.
Data Migration
Data is key to the success of your repair business. Data migration to RepairDesk is guaranteed to be the easiest, most effortless part of your transition. The cloud-based POS system comes loaded with all the right integrations to accept multiple payment methods, manage inventory, track orders, and much more.
What QuickBooks Point of Sale data will I be able to migrate to RepairDesk?
Upon choosing RepairDesk you will be able to migrate your customer records including their contact details, vendor, and inventory lists. Transactional and non-transactional data are not available to export. You will be provided with a dedicated Success Manager to help with the migration and setup.
Easy Onboarding
Now that you have the Data in your system, you need to teach your employees how to operate RepairDesk POS. The system is designed to be user-friendly and easy to grasp, but better still, RepairDesk offers its customers an employee onboarding and training package.
This program includes virtual and selective on-site assistance from a training specialist, allowing merchants to set up the POS and activate useful functionalities. The specialists also help you connect your existing hardware with RepairDesk POS and provide recommendations for new devices that you can use to further enhance your productivity.
What makes RepairDesk the Best?
Besides all the cool features and services, what makes RepairDesk better than any other POS out there is its unparalleled customer support. From providing assistance in the initial setup to resolving software glitches, the customer support and success team really sets RepairDesk apart. You get support 24 hours a day for 6 days a week, and an industry-leading response time of less than 30 seconds.
Repair businesses transitioning from QuickBooks POS to RepairDesk POS may benefit from its specialized features for retail shops and service-based businesses. The cloud-based platform allows easy access from any location and any device around the globe. Get a demo today to explore all the wonders that RepairDesk has to offer.
