Case StudiesCovid-19 How Repair Stores Can Stay Open for Business During COVID-19 Lockdown by RepairDesk April 1, 2020 written by RepairDesk April 1, 2020 1.4K COVID-19 lockdown has quarantined customers of nearly all businesses. In this instance, many repair stores are mulling over what should be done to stay in business. While some people are repairing from home, others are heavily sanitizing everything in their shops. Unfortunately, when it comes to COVID-19, it’s still not enough. One can’t disinfect one’s store lobby all the time. There are thousands of items placed there and despite all warning notes, customers are prone to touch something. The owner of iRepairIT in Lawrenceville, Georgia thought of an interesting solution to this issue. Here is what he came up with. Table of Contents Toggle A Responsible Citizen…Pirani’s Answer to COVID-19 LockdownTrip to The Home DepotThe Precautionary Steps… A Responsible Citizen… Being a responsible citizen of the United States of America, Shahzad Pirani decided to close all his repair stores to prevent the spread of COVID-19. The benevolent repair store owner further agreed to pay his staff while the stores were closed provided they worked from home. But something didn’t sit well with him. Pirani’s Answer to COVID-19 Lockdown Since there was a great demand for his services in the market, he knew he wouldn’t be able to help everyone this way. He brainstormed with his brother and came up with an interesting solution. Instead of shutting down his store, he decided to open it. But with a certain set of precautions.  Trip to The Home Depot Pirani took a quick trip to The Home Depot and bought an acrylic sheet that cost him a mere $48. He installed that sheet on the main entrance of the shop and pasted friendly notes on it. It added a transparent barrier on the door of the repair store which was intentionally kept open. The Precautionary Steps… When a customer reaches the front door of Pirani’s store, they would see an acrylic sheet barricading the entrance. A friendly note on the transparent sheet says that the shop is open and one of the staff members approaches the customer on the other side of the sheet. The customer submits his device that needs fixing from a convenient area beneath the acrylic sheet which is then disinfected thoroughly. After device sanitization at the door, the device is taken to the repair technician who starts fixing it. The currency notes are also sanitized at the door using 99% alcohol spray. They are left to dry off in a tub placed inside the store before they are taken into the cash register. Here is a video that explains it all: This way, the shop stays open, the people are facilitated and everything is kept safe. It was an interesting and viable solution that Pirani came up with. People running repair stores around the world can use this method to stay open. Similar approach has been adopted by another independent repair company, iTechConnections. The founder, Jose Luis Cabrera, has opened up about his COVID-19 fight story with RepairDesk. See how he has managed to keep the store open for safe customer services. We’ll keep sharing more inspiring stories of repair shops in USA, who are standing strong during this challenging time of the year. Remember, this is a troubling time for all of us and we need to protect each other from COVID-19 pandemic. If these guys can do it, you can too. So, stay safe and stay open! covid-19 0 comments 0 FacebookTwitterPinterestEmail RepairDesk previous post Web Release Notes: Let Customers Locate Nearest Store Via Appointment Calendar next post Train Your Employees During the Coronavirus Pandemic Related Posts How Nano Repairs is winning more customers with... March 7, 2023 Analyzing the Aftermath of COVID for Computer Repair June 28, 2022 From Parking Lots to High-End Brick and Mortar... February 7, 2022 Why I Moved my Repair Shop Software from... November 1, 2021 How Kevin Marquess’s Unique Innovation Dramatically Transformed His... August 12, 2021 How Smart Decisions Helped Andrew Mourer’s YCD Electronics... February 8, 2021 How Jeff Sandridge’s The Smartphone Medics Hit The... January 25, 2021 COVID Christmas Celebrations: Preparing for the 2020 Holiday... December 21, 2020 How Denha Brothers Use RepairDesk To Oversee Their... November 25, 2020 Cell Geeks is Growing into a Repair Brand... November 11, 2020