How to Achieve Complete Inventory Visibility at Your Repair Store

Can you track your inventory throughout your repair process?

If not, you may not be able to fulfill the next rush order to replace an iPhone 15 screen. 

Repair stores work with numerous parts sourced from various suppliers, and relying on manual inventory counts doesn’t always yield accurate results. From the moment you order a new part to when the part leaves your inventory to be used in a repair order, every step can affect your bottom line. 

And that justifies the use of modern inventory tracking software for small businesses.

Understanding Inventory Visibility 

When it comes to parts sourcing, your repair journey involves purchase orders and cross-matching parts upon arrival. Here, you cannot guarantee accuracy if you’re juggling paperwork and logging parts manually in spreadsheets. 

What if we told you that there’s a system that does all that for you? 

Yes, RepairDesk’s inventory management module allows you to create purchase orders and goods received notes (GRNs) within your POS system. As a result, you don’t have to worry about missing inventory items and have clear visibility of what you ordered vs. what you received.

Knowing accurate numbers of parts and their types also allows for better vendor accountability, as you don’t have to rely on guesswork or trust suppliers blindly.

Serialization for Improved Visibility

When dealing with high-value components in flagship devices, you must be meticulous about quality. These products can alter the end product after a repair, and if you have promised your customer a high-level repair, you need to proceed with caution.

RepairDesk solves this problem with serialized inventory tracking, where each item is assigned a unique identifier. This means you can even distinguish between two similar parts and track their journey from when they enter your store until they are installed in a customer’s device. This not only prevents mix-ups but also makes warranty claims and returns much easier to handle.

When you attach a part to a repair ticket in RepairDesk, the software automatically updates its quantity in your inventory. Compare that to manual entries in your spreadsheets or scribbled notes. Whether it’s a battery replacement or a complex motherboard swap, you’ll always know exactly what was used and when.

Smart Alerts and Stock Control

Running out of key parts required for repairs is one of the biggest setbacks for a repair shop owner. Not only do you lose customer trust, but you also rush to order new parts, which leads to poor decision-making. 

RepairDesk helps repair shops avoid stockouts with the help of low-stock alerts and threshold notifications. Instead of discovering too late that a part is missing, you get a prompt to reorder before it affects service delivery. For small businesses that can’t afford downtime, this feature alone ensures peace of mind.

Key Takeaways

In a repair business, the way you manage inventory can impact your profit and loss. Complete inventory visibility isn’t just about knowing what’s in stock, but also helps make informed decisions based on part lifecycle. From vendor to repair ticket, RepairDesk’s inventory tracking software for small business gives you control over all parts and components during their movement from vendor to repair ticket.