RepairDesk has recently launched its newest addition to the software – RepairDesk SMS. This new feature brings text messaging functionality to RepairDesk, allowing repair shop owners to send real-time job notifications to their customers.
RepairDesk SMS brings a host of useful features to the system that users can enjoy. This service is currently available in the following countries:
Here are some things you can look forward to when using this service:
Table of Contents
Real-time job notifications
With RepairDesk SMS, you’ll be able to send text messages to customers updating them on their job status in real-time. Keep them posted on their repair tasks, what the status of their job is, and when they can come pick it up. You’ll also be able to send promotional messages and special offers to drive more traffic to your store.
Get local virtual numbers
Make the most of your marketing by acquiring a local virtual number from RepairDesk SMS. Your dedicated number will allow you to send and receive text messages, enabling you to make full use of this new service. Acquiring the number is a simple process and very affordable, so be sure to get one.
RepairDesk SMS allows you not only to send text messages to your customers, but to receive them as well. Your clients can contact you directly by replying, and your entire communication is logged within RepairDesk for easy access and follow-ups.
Create a custom audience
Want to send your message to a select few customers? No problem! With RepairDesk SMS, you can choose which customers will receive your texts based on certain criteria, allowing you to dispatch messages to all of them as you see fit.
Send SMS in bulk
Our bulk SMS feature lets you dispatch multiple messages in one go. Select your audience and deliver your notifications to them easily. Your messages will be delivered to them in real-time as you schedule them, so there’s no need to send out your texts individually.
Provide an opt-out link
If you’ve got a customer that wants to unsubscribe from your mailing list, you can easily add an opt-out link for them. The link will be appended to your message, and will directly add anyone who clicks on it to the unsubscribe list, making sure that your SMS campaigns are always focused on your audience.
No time limit on the expiry
Once you’ve bought your package, you can use them without having to worry about them expiring after a while. RepairDesk SMS provides text messages with no expiry date, so you can use them whenever you want as long as you have the credits necessary.
We’ll also be adding more features to our list in the future, such as appointment reminders & bill payment reminders. You can learn more about how to set up RepairDesk SMS for your store here.
Stay tuned for more updates and exciting improvements lined up for you in the coming future! Enjoy using the world’s 1st iPad POS solution for cell phone repair business.
RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. From creating repair tickets to inventory management, we have everything that you need to run a cellphone repair shop. Get a FREE trial of our all-in-one POS software and see it for yourself!