Time is money; that’s especially true when you are running a service-based business. Managing time becomes easy when you have a good POS software assisting you. This is why wireless repair stores should have an efficient software solution streamlining their business workflow. RepairDesk POS is a Wireless Repair Store Software that can swiftly make repair tickets and invoices. The software also manages inventory, tracks employee productivity and even runs marketing campaigns via email and SMS. You can sign up for a 14-day free trial if you like to experience our software, but if you need further convincing we would only request three more minutes of your time.
One Minute Repair Tickets
RepairDesk has a user-friendly interface that is intuitive and very easy to navigate. Users can easily get customer information and proceed to assign repair jobs to technicians in no time. The POS software is highly customizable; stores can set triggers to make certain fields compulsory while removing others. This saves valuable time which can be converted to money later on.
Repair Queue Management
Most times, repair queues can get frustrating. What’s worse is when the customer shows up to get their device back and it’s not repaired. RepairDesk POS is designed to save you from all that frustration and embarrassment. Our Wireless Repair Store Software has a default view that displays repair tickets based on a due date, making management easier. It further highlights overdue tickets in red to grab your attention, so you can take immediate action and never forget a repair job.
Email & SMS Alerts
Keeping customers in the loop is paramount to ensuring a profitable business. The more a customer feels involved, the more he/she will trust you. That trust generates positive word of mouth, which is great for marketing since it’s organic & has more success. RepairDesk allows you to set up automated SMS or email alerts which automatically trigger when:
- a repair job is completed,
- a device is repaired and is available for pick up, and
- a repair job is pending for parts.
These messages are completely customizable and you can also use the POS software to send a follow-up SMS or emails. Remember, an informed customer is a returning customer, and we all love returning customers, don’t we?
Customers love quick service, and if you create repair tickets in 1 minute with RepairDesk, they will love you. So go ahead and give RepairDesk a shot!
Enjoy using the world’s 1st iPad POS solution for cellphone and computer repair shops & sign up for a free 14-day trial with RepairDesk now. RepairDesk is the ultimate cellphone and computer repair shop software that gives your repair store the right tools for any kind of job and is available for you right now.
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