FeaturesRepairDesk Updates Add Notes or Upload Service Contract Documents Against Your Customer’s Profile by RepairDesk October 11, 2017 written by RepairDesk October 11, 2017 1.1K We’ve heard this before that 80% of the revenue is generated by 20% of those clients who repeatedly visit your cellphone store. These loyal, recurring, customers are the backbone of any business as they are a core component of any repair center’s revenue stream. Almost every customer has a set of preferences or key information about them and noting them down or missing the details can make all the difference. To record and track these useful tid-bits of information about your customers, we have been working on Add Notes feature so that you can strengthen the bond between you and your customer. With our latest Add Notes functionality you can: – Add notes against customer profile. Now you can create notes against any customer in your customer records. Open customer record and enter details about the customer, there preferences, credit notes and more. – Send Email or SMS. With this update, you can also send an email or a text message to your customer. – Upload Files. Perhaps you want to add some files or documents regarding a certain customer? No worries! you can now attach any file (Document or Image) to a customer record and view it later. – Notes History. You can track notes via history log that are listed in chronological order. Get to know who created a note against for a customer along with time stamp. To know step-by-step instructions on adding customer notes, checkout our Knowledge-base article. Table of Contents Toggle How Can I Add Notes Against Customer Profile How Can I Add Notes Against Customer Profile If you have tried RepairDesk before, and it didn’t work out for you; it’s almost a different product now. Signup for a free 14 day trial now or email us to activate your trial We would love to hear your feedback about the recent update. If you have any questions or issues, feel free to contact us because your opinion matters to us. add notes against customer profileadd notes in pos softwarebest point of sale softwarecell phone pos systemcell phone repair shop softwarecellphone store pos softwarerepairdesk press releaserepairdesk updates 0 comments 0 FacebookTwitterPinterestEmail RepairDesk previous post iPad App V.1.3 – Moving Towards Smart Repair Tracking next post Order the Finest Repair Tools From These Suppliers Related Posts Boost Your Repair Shop Sales with RepairDesk Marketing... May 29, 2024 Appointments Pro – Facilitating Your Customers Like Never... April 20, 2024 RepairDesk Connect – The Best Unified Inbox for... February 20, 2024 Why RepairDesk PhonePro is the Best VOIP System... February 15, 2024 Why Do You Need a Cloud-Based Phone System... February 6, 2024 Benefits of Having Cellphone Parts Provider Integrations in... November 3, 2023 Improve Your Drone Repair Business with a Drone... July 21, 2023 RepairDesk v Orderry: The better POS solution for... June 23, 2023 Take Control – Start Your Own Repair Store... June 7, 2023 RepairDesk Introduces Mail-in Repair Workflow Management System April 16, 2023