A perfect solution designed for small electronic businesses!
So, you’ve successfully launched your retail business, got the stock parts, set up a place to offer repairs, and more people around you are converting into your potential customers and now you’re planning to take your business to the next level!
With things going pretty well in your business, you might be asking the question, “What’s next?” or “How can I take my business to new heights?”
If so, then you’re in the right place. This post explores the various ways that you can expand and grow your retail business with RepairDesk.
Take a look at how it can benefit your business;
Hassle-Free Customer Management:
RepairDesk Lite features the same great customer management system as our pro version. Search for customers within your records, add details for new customers, modify your existing customer entries, and stay up to date on the latest tickets and invoices created for them. With RepairDesk Lite, you’ve got all the power to keep yourself updated on your clientele.
Quickly Track your Work Orders:
Easily manage and monitor your work orders closely in RepairDesk Lite. Within your system, you can see the status of a work order; check which tasks still need to be finished and assign the jobs to any technician based on their expertise.
View all information pertaining to any work order, add important notes and details directly into the ticket, and order any missing parts in order to complete the work order. With RepairDesk Lite, you can easily track all repairs, ensuring you properly manage customer expectations and create a superior customer experience.
Cut Down Your Stock Workload:
The most important part to run your business is “parts” itself!
You are the king of your stock kingdom, and the king must be aware of every item that comes in or goes out of his territory. Simplifying your core operation, we’ve got you the modernized inventory management that helps you reduce over-selling and maximizes your stock levels across all channels, and automated reordering ensures you never have too much or too little stock on your shelves. Track the cost of the goods you’re selling, and improve your bottom line by using this data to determine your business strategy.
Get a Step Ahead with Automation:
As they say; “An informed customer is a returning customer.”
Staying in touch with your clients even when their devices are getting repaired will let them feel special. For this very purpose, we’ll do this job happily when you are dealing with your everyday repairs and sales. RepairDesk Lite offers automated SMS or email alerts which trigger automatically when a repair job is completed, available for pick up, or pending for parts, simply enter a custom message or choose a canned response and add this to a work order.
Make Smarter Business Decisions:
How can you assess your business if you don’t know how your sales are going? What applied strategies boost your sales and what let you down?
At the end of the day, you must be interested in getting insights about how far you’ve gone and how close are you to the marked goal!
Take the guesswork out of retail. Whether you’re looking for a high-level view of your business or want to get into the nitty-gritty details, get all the information you need lightning-fast with the reporting module of RepairDesk Lite. We offer multiple reports to provide proper details regarding your sales, payments, customers, revenue, inventory items, etc.
As we all know, it’s better to be late than never; so if you have not bought a system yet, now is the time to do it! Sign up to RepairDesk for a FREE trial of our all-in-one solution.