IntegrationsRepairDesk Updates RingCentral & RepairDesk – Coming Together! by RepairDesk October 4, 2019 written by RepairDesk October 4, 2019 1K So your business is growing and everything is going right; repair jobs are coming in, your inventory is stocked well, cash is flowing, and you’re starting to see good profits while having a pretty modest infrastructure. This would be the right time for your cellphone or computer repair shop to outgrow from your personal phone to a more professional medium for customer communication. Upgrading your business communication to a business phone system can make your work easier— that’s why RepairDesk is preparing to launch one of its most beneficial and exciting integrations with RingCentral! RingCentral is a cloud-based business communication system delivering quality services through special tools, which is the best fit for any kind of repair business. Unlike complex phone systems, it is simple to set up and use. The key benefits of integrating RingCentral with RepairDesk include: Whenever a customer calls, RingCentral will ping you right on time. It will allow you to see the notification alert in your RepairDesk account with the following details: Customer name Phone number Ticket ID Ticket status Device problem You’ll have the option to view ticket details on the spot by clicking on ‘View Ticket’ or close the incoming call alert. All calls received via RingCentral are automatically logged in your account, and you can view the call logs in the customer’s most recent ticket. Moreover, this integration will let you; Stay productive by providing instant customer support. Eliminate the hassle of identifying your personal and professional calls. Save time & effort – no need to look up for the customer’s records in the system. Update customers about their repair status. Leave a strong impression of your brand. Enjoy using the world’s 1st iPad POS solution for a cellphone repair shop. Table of Contents Toggle Download RepairDesk’s iPad app now! Download RepairDesk’s iPad app now! RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our all-in-one POS software for your cellphone repair shop and see it for yourself! Sign Up for a 14-day FREE Trial! 0 comments 0 FacebookTwitterPinterestEmail RepairDesk previous post The Best Phone Systems for your Cellphone & Computer Repair Shop next post Introducing RepairDesk Lite+ Related Posts Appointments Pro – Facilitating Your Customers Like Never... April 20, 2024 RepairDesk Payments – The Best Payment Processor for... February 23, 2024 RepairDesk Connect – The Best Unified Inbox for... February 20, 2024 Why RepairDesk PhonePro is the Best VOIP System... February 15, 2024 Why Do You Need a Cloud-Based Phone System... February 6, 2024 Benefits of Having Cellphone Parts Provider Integrations in... November 3, 2023 A Deep Dive into Email Invoice with a... September 22, 2023 Improve Your Drone Repair Business with a Drone... July 21, 2023 RepairDesk v Orderry: The better POS solution for... June 23, 2023 RepairDesk Introduces Mail-in Repair Workflow Management System April 16, 2023