If you are running a cellphone repair store, you must have experienced the growing retail demand of handsets, cellphone accessories, refurbished, and used devices in addition to with providing repair services. With new phones coming out every so often and a few popular brands that people want, it’s almost inevitable to find a customer asking whether you sell handsets along with repairing them.
Selling new, used and refurbished handsets is a natural extension of your cellphone repair business and can bring in a lot of revenue as well. However, if you’re going to go down that path, you’ll need the proper infrastructure set up so you can sell handsets successfully. If you want to learn how you can use your cellphone repair shop software to sell handsets and other devices, or if a POS software can help you in managing your sales, these are the points to watch out for.
Make Use of a Serialized Inventory
RepairDesk makes selling more convenient for you, and we recommend our customers to use a serialized inventory when dealing with a massive number of items. A serialized inventory works by binding items with unique attributes and making them available for purchase. Think of it as a block that is created within your inventory, where you can have one or more items tagged with a particular label and sold. When products are serialized, each device is assigned a unique number that can differentiate it from the rest of your inventory.
Getting your store items serialized helps in separating expensive products are high-value assets, and makes tracking easier. On the other hand, similar inventory units are generally followed by SKU codes. You can learn more on how to track warranties, trace items and confirm ownership through serialized inventories by checking out the video here.
Smartphones are often tracked using a particular serial number called the IMEI. Even if we have two different models of the same device, no two cellphones can have the same IMEI number. Unlike SKUs that do not differentiate between similar products, a serialized inventory allows identifying individual units in your inventory.
Handle Bulk Refurbishment
Questions about refurbishing units bought in bulk are one of the most commonly asked ones in the cellphone repair community. Buying and selling of pre-owned devices is an excellent business strategy, and many people take it on in hopes of turning a profit. To support this plan of action, RepairDesk has a complete trade-in module, where you can manage purchased devices easily and have them refurbished with full tracking. Once you have the handset in stock, you can create a refurbishment ticket to carry out the necessary work.
With the help of this module, you can buy cellphones from customers, re-sell them, manage the inventory of trade-in devices, and manage leads who are interested in selling or buying pre-owned gear. It streamlines a majority of the applications of selling refurbished devices, so you don’t have to take any extra steps to keep a smooth workflow for it. More info on our refurbishment module is available here.
Sync Your Online Retail Store with WooCommerce
The online and offline world of your business should be one unified experience that connects together seamlessly. Whether you sell items in a brick-and-mortar location or a digital storefront, it should have adequate tracking on a single platform, and should be able to use the same inventory pool for its stock.
Our WooCommerce integration makes buying and selling on your online store efficient and user-friendly. If you’re using a WooCommerce-powered online store, then your cellphone or computer repair business can sync its inventory, orders, and customers between WooCommerce and RepairDesk without any hassle. Using this integration, you can maintain your products’ uniformity both in-store and online, and it takes away the hassle of selling sold out items again with inventory updates in real-time. For more details, check out the following video.
Does RepairDesk allow inventory transfer between different stores?
Inventory management becomes more complicated when you have multiple stores running at different locations. Transferring items between different stores is often more cumbersome than it seems since you’ll have to deal with two different records to make sure you’re able to track the exchange of items. If you’re using manual processes or don’t have access to a real-time view of inventory activities, this will cost your business more time and money.
By using RepairDesk, you can keep track of your cellphone repair store inventory as you shift it between your various locations, get your stock updated, and maintain a reliable record. You can learn more about how to transfer stock from one store location to another by visiting our Knowledge Base article.
What if I get a call, can I check inventory across all stores?
The short answer: yes, definitely! Set up as many stores as you want and manage everything through a single robust dashboard. RepairDesk shows complete details about your sales, inventory and employees as well. You’ll be able to view dedicated reports for inventory management, including an inventory summary report, part-consumption report and more, that provide meaningful insights about your business. To get more information, read our Knowledge Base article on the topic.
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