Why Does Your Cell Phone Repair Store Need an Employee Handbook?

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Generally, having a policy manual or an employee handbook is a good practice for your cellphone repair business. There are certain guidelines and procedures, from a legal, professional and employee relations standpoint, that can be addressed efficiently by creating an employee handbook. The handbook for your cellphone repair store can be as brief or as detailed as needed, but a well-written manual can save you more than one work-related headache. Here are some reasons that will help explain why your organization should have an employee handbook:

It helps ensure key company policies are communicated

Having written policies gives you the chance to clearly deliver your expectations to employees and setting out your rules & standards. Additionally, a well-written handbook provides employees with a clear understanding of their responsibilities, educates staff about what they can expect from management, and what actions will result in breaking the rules laid down. If you want your employees to comply with company culture and follow rules, having a handbook is a way to go.

Showcases the benefits you offer

A well-put together benefits package highlighted in a document can help you retain your best and most hardworking employees, so be sure they know about your full series of offerings by communicating these in the handbook. Highlight the positives, and you’ll encourage loyalty and enthusiasm in the workplace, and your employees will be more motivated to continue working with you.

Helps you deal with lawsuits

One of the most helpful documents that you can provide your attorney or third-party investigator in case of any legal enquiry will be a copy of your policies. A compliant and thorough employee handbook will help show that the organization had policies and practices in place that it expects every employee to abide by. The employee’s signed acknowledgement page at the end of the document will show that they had the opportunity and time to familiarize themselves with the organization’s procedures, thus removing key liabilities from your company in case of any litigation issues.

Saves time and improves productivity

The handbook saves a lot of time on your personnel or administration team. Documented rules and procedures in the handbook save your managers time from explaining the same policies over and over again to new employees joining and to others. This, in turn, helps boost productivity under your guidelines, which means you get to serve your customers better and keep everything running smoothly.

 

Creating an employee handbook can seem like a daunting task, but as mentioned above, having one complete set of rules in a single handbook brings many benefits. Strengthen your professional environment by making sure your employee handbook contains every essential policy. But if you don’t have an employee handbook yet, no worries! RepairDesk presents a FREE template of an employee handbook that lists all the necessary items you need to include as well as some optional, but recommended, things to run your cellphone repair store smoothly.

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