Why is a Customer Facing Display Important?

If you are running a cell phone repair business, you are undergoing tough competition. This makes it all the more essential for you to provide top-notch services and a very smooth retail experience.

Previously you were offering a static experience and shared an iPad between your customer and yourself. Now you are compelled to ask, what is better than a static user experience? When we can see, interact, and touch something, of course. Customers are more likely to be drawn to something interactive than to something static. That’s the way everyone is doing it and that is the way you should do it too. And our iPad POS Register allows you to do it.

Our iPad POS Register was built from scratch and our aim is to create a powerful, reliable, and interactive POS solution. We aimed to give you a very smooth and quick, create a ticket to checkout counter process and that is exactly what we are delivering.

Hence, if you want your customers to see what they’re ordering in your cell phone repair shop, you can now use a customer-facing display on an iPad for their convenience! It’s a handy, interactive screen that creates an elevated experience for your customers and gives your business that extra professional sheen it needs.

If you haven’t downloaded our app yet, download it here. And if you haven’t joined RepairDesk yet, try us out with our 14-day free trial!

Scroll down & see how customer-facing display enhances customer involvement.

Increases Customer Engagement

Stand out in the market. Having a customer facing display gives an aura of professionalism and is downright posh and organized.  It also builds customer trust and adds to convenience as the customer can see what you have punched in and how their invoice is being generated.

Boost Your Business’s Brand

“The purpose of a business is to create a customer who creates customers”

Coming to traditional repair shops, waiting in a queue for your turn will not benefit in this tech era. The specific experience the customer gets through interactive retail customer displays inside the store help owners build the relationship while increasing sales at the same time. This contact makes the customer more likely to remember you and your business name than others.

Order Transparency

Customer Facing Display is meant to help your counter service staff avoid costly errors by allowing customers to visually confirm and accept orders on the go. CFDs reduce human errors and you don’t have to do modifications and show the screen to the customer for his feedback multiple times.

Convenient to Use

Customer facing devices create an accommodating experience for both customers and workers. Using an iPad screen is a no-brainer to help customers view their invoices and orders. It also lets you confirm their order by making them e-sign the receipt.

Customers always want immersive, enriching, and consistent experiences in both a digital and physical space and appreciate a business that can provide them just that.

Now enjoy a Customer Facing Display using RepairDesk iPad POS Register.

Learn here: How to Setup Customer-Facing-Display in iPad.