Let’s start by taking stock of the present. Recession, doom, and gloom are in the …
Grow Your Business
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Grow Your BusinessSales & Marketing
3 Ways to Leverage Digital Marketing for your Repair Shop Growth
Let’s start by getting a – somewhat – distressing truth out of the way. The …
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If you’ve read pretty much any of my former pieces, you know I’m a big …
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Computer RepairGrow Your Business
Determining Customer Pain Points for Computer Repair Business Growth
There’s a not-so-well guarded secret in marketing and sales that persists: The precise identification of …
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All repair shops operate a two-pronged approach for their marketing outreach. One concerns targeting the …
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FeaturesGrow Your BusinessProcess OptimizationRepairDesk Updates
How to Spot Loss Factors in Your Repair Business
In my last piece, I provided a brief overview of the Dashboard feature in RepairDesk …
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Grow Your BusinessSales & Marketing
12 Unforgivable Mistakes Your Repair Shop Sales Reps Are Making!
Not knowing how to operate the repair shop POS software is one thing. That isn’t …
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Customer ServiceGeneralGrow Your Business
17 Strategies That Will Set Your Repair Store Apart From Your Competitors
They say money makes the world go round. But in the case of your repair …
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Grow Your BusinessProcess Optimization
The Hub System: A ‘Scale Enabler’ for Multi-Store Repair Businesses
All businesses – with cell phone repair shops being no exception – exist to scale. …
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Grow Your BusinessSales & Marketing
Should You Care About Your Cell Phone Repair Store’s Perceived Value?
Did you know, in 2021, the cell phone repair industry generated over 4 billion dollars …