Frequently Asked Questions by Cell Phone Repair Shop Owners

Every cell phone or computer shop needs a repair tracking software to keep the processes go smoothly in the shop. There are various cloud based and desktop softwares available online but not every software provides exceptional UI, simpler workflow and powerful management tools.

On the other hand, RepairDesk has been making waves in wireless repair industry by offering an all-in-one POS software for cell phone repair shops. It has been bringing ease and success to businesses of many shop owners for many years. RepairDesk offers a free trial period for customers to see the magic themselves but customers have many questions they need answers to.

Here are some of the frequently asked questions to help you get answers with ease at one place:

Can it be used with iPad?

Luckily yes. RepairDesk has its own iPad application that runs similar to the web application. You just need to download the app and turn off the WiFi to keep your work going on smoothly.

Can my inventory be imported?

We can import your inventory along with customers and repair tickets from RepairShopr and Lightspeed whose details can be found on our blog. You can also import inventory data via uploading Excel, CSV or TXT files.

Can I add customers?
RepairDesk allows you to create new customers or select from existing ones. All the details of that customer along with the repairs and services is stored “Manage Customers” tab.

Can I place orders using RepairDesk?

Yes. RepairDesk allows you to do special parts ordering whenever needed. You can buy from a couple of providers who are already integrated with software.

Does RepairDesk support multiple stores?

RepairDesk do support multiple stores. You can manage all stores with just one account and you will get the same flawless services at each store.

Can I setup commission for employees?

Yes, you can setup commission for employees and RepairDesk will handle all the calculations on your behalf.

Does RepairDesk support different campaigns and discounts?

With RepairDesk you can make different campaigns and discounts and leave the tension of applying them on RepairDesk. It does all the calculations and saves the end results.

Can I setup different tax rates?

Yes you can setup different tax rates and can select which ones to apply from the drop-down menu.

Can I take deposits and partial payments?

RepairDesk helps you accept payments from various ways. You can select to accept payment via credit card, debit card, cash or even accept partial payment as well.

These are some of the questions asked by our customers most of the times. If you have any other query, feel free to write to us and we will be more than happy to help.

Also read: Importance Of Email Marketing In Cell Phone Repair Business