Hello & Happy New Year!
If we’re to summarize 2017 in one sentence that would be – It has been a great roller coaster ride!
We remember when our team wrote our first line of code in March 2015, we had a pretty ambitious goal; to create a product that combined the best features of repair & retail into one simple UX – A One-Stop Enterprise Solution for the Repair Industry. Easier said than done…
When 2017 started, though we had the basic infrastructure in place, we were far away from our goal of developing the ultimate repair management tool. Over the last 12 months, we have concentrated on making the product more reliable and better than any other SaaS tool out there in the market.
Here is a highlight of our key achievements in 2017 which would have been impossible to achieve without your support:
Expansion of Customer Base
During the past 12 months, we managed to increase our customer base by 150% – kudos to you guys for placing your trust in us.
Up-sized our team!
As we got busier and busier to create amazing features for you, we hired top-notch professionals from the market and expanded our team from 14 to 28.
Squashed +600 Bugs
We hate bugs. We consider them our sworn enemies and for the past 1 year we have rigorously perused to squash any big or small one which we encounter on the way and thus were able to squash some 600 bugs to make your RepairDesk experience seamless.
Multiple Integrations
We have added +10 awesome integrations to facilitate your repair business operations. This includes integration with Cayan, QuickBooks, and MobileSentrix to name a few.
Overall speed has increased dramatically
We have drastically improved our overall speed by 150%.
Vision 2018:
We dream and we do so we dream – BIG! We’re buckled up for the coming year and are excited to work harder and smarter than before to continue providing you with the best repair management software you can get your hands on.
We intend to continue developing RepairDesk to improve multi-store functionality, enterprise reporting, integration with accounting and payment processors and launching the enterprise version of RepairDesk. We’ll also be hiring extra support technicians to join our small friendly team and plan to extend our businesses operational hours.
In the end I’d like to personally thank all of our merchants and developers for helping to make 2017 such a fantastic year. I wish you all the best for 2018.
