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This week, team RepairDesk has made slight improvements in the existing workflow of the web app. Let us get a quick review of what’s new this time;
Improvements:
- We have made our system intelligent, actually smart. When any two customers book appointments via Appointment Calendar integrated with your website and choose the same time slot, the person who chooses it first will get his booking confirmed. The other person will get an alert message, showing that the chosen slot is already booked. That’s how you can avoid discrepancies in your available repair slots.
- You can now search inventory items by their location. We have added a search filter ‘Device Location’ to let you easily find the particular item from the Manage Tickets page.
- When editing an existing ticket, now if you add any device issue or add a line item, the due amount/balance will be displayed on the same screen. This improvement is made to make your employees clearer about the payments associated with a ticket.
- With the latest web release, you can now search customers by their organization name (if required.) Additionally, you’ll see the customer’s organization name with other details on the ticket listing page.
That’s all for now! Stay tuned and join RepairDesk for managing your online store sales and building a safe business from home.
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