The wait is finally over, and we are super excited to launch the RepairDesk Enterprise Version! The addition of a new plan in our repair shop software has brought a lot of exciting new features for repair stores that’ll help them to get an edge in the rising competition among the repair industry and boost customer retention.
What does the Enterprise Version include?
The recently launched Enterprise plan provides customers with brand new modules of Loyalty, Gift Cards, Store Credits, and Product Bundles. Adding everything in one place gives total freedom to RepairDesk customers to run tailored loyalty programs, design customized gift cards, surge revenue streams, and give shoppers a magnetic reason to come to your repair stores to avail quality repair services.
How can loyalty module boost customer retention?
Do you know that only 3% of the new visitors that make the first purchase will return to buy again? This is an alarming statistic, especially after you’ve spent so much time and energy in acquiring them. RepairDesk’s loyalty program gives your customers a tried and tested reason to return to shop with you. When you gift your loyal customers’ points for purchases or interactions with your repair store, they’ll become incentivized to return to spend those points with you. Furthermore, a customized loyalty program will assist you in;
- Convincing existing customers to do business with you again
- Enhancing customer lifetime value, that in turn increases overall revenue
- Building personal relationships
- Increasing repeat purchase rate
We have also tested our loyalty feature with a number of repair shop owners and refined it according to their feedback. Say hello to a better loyalty program of the best repair shop software.
How can store credits grow your repair business?
RepairDesk’s Store Credits feature works more than just a substitute for a cash refund. They’re a powerful customer service tool that can open up new ways for you to process returns at your repair store. The best part is that smart usage of a store credits feature can make you stand out from the crowd, simply because many store owners don’t put much thought into their potential. Here’s how you can use RepairDesk’s Store Credits using the Enterprise Version;
- Offers more flexibility to accept returns
- Convinces customers to shop with you again – because nobody wants their credit go wasted
- Secures future purchases
If you have previously tried RepairDesk, but it didn’t work out for you, restart your FREE trial of our all-in-one repair shop POS software and enjoy all the features in the trial once again without paying anything!
How can gift cards bring in more revenue?
Did you know that gift cards are a $160 billion industry—which means your cellphone or computer repair store can earn a nice chunk of its annual revenue from gift card sales during the holidays and throughout the year. Unlike coupons, which take value away from products you are selling, using RepairDesk’s gift card feature will keep customers coming back to your business to use the full value of the card. Over half of gift cards are used over multiple visits and purchases, giving you the opportunity to upsell additional products when customers return to your store. Furthermore, upgrading your plan to the Enterprise version will;
- Increase repeat visits
- Attract new customers
- Enable you to retain customers and build brand loyalty
- Encourage your customers for cashless purchases
How Product Bundles will increase your sales?
Coming soon, Product/Service bundle is the most convenient way of increasing sales per customer. Just when a customer shows up to your repair shop for one service or product, offer them a package deal that has more in less overall cost. You must already have a pretty clear idea of what repair service can go together, which inventory items can be sold as a bundle, and what services and products can make a good package deal. Use your customer experience and create smart product, service, and product/service bundles with RepairDesk upcoming Inventory Bundle feature. Once a customer steps in to your repair shop, be ready to make the most out of that sale and give him many reasons to come back to you with a blast of RepairDesk Enterprise Plan.
We believe that our latest plan will allow repair stores to gain an edge over the competition. It will enable them to make loyal customers. Features such as gift cards will make loyal customers for repair stores. They will also increase their customer base as gift cards are transferable and can be used by others. RepairDesk is bringing a lot more features for repair shop owners that will continue to increase productivity and reduce all the hassle faced every day. The best way to get a taste of it is to sign up for our 14-day free trial. See it yourself!